SHIPPING DELAYS: While we strive to meet estimated delivery times, external factors such as weather conditions or unforeseen circumstances may cause delays. In such cases, we will keep you informed and work quickly to resolve any issues.
RETURNS DUE TO NON-DELIVERY: If a package is returned to us due to an incorrect address, additional charges may apply for resending the item. We do not ship to PO boxes at this time.
CONTACT INFORMATION: For any shipping-related inquiries, please contact our customer support team at info@thecraftasylu for more information.
SHIPPING LOCATIONS: We currently ship to anywhere in the United States and offer Standard and express shipping.
SHIPPING RATES: Our flat rate shipping cost is a fixed shipping rate. The shipping costs will remain constant, no matter the size order. This allows you to shop with ease, knowing the exact shipping costs upfront. Any orders over $25.00 will receive FREE shipping, All other orders shipping will be calculated at check out.
SHIPPING CONFIRMATION: Once your order is packaged and shipped, you will receive a confirmation email which will contain the tracking information. This will be sent to the provided email address.